Easy to use vehicle tracking system to provide visibility and service verification for Town’s service-based operations
Atlanta, GA, January 8, 2015 – MotionLink, a leading provider of end-to-end mobile technology and business intelligence solutions for the public sector announced today that the Town of Kernersville, North Carolina, has selected MotionLink’s vehicle tracking and mobile data collection platform to assist with improving customer service and experience. Real-time vehicle location and service confirmation were key to the selection.
The initial deployment will be rolled out among the Town’s waste collection vehicles for residential services. MotionLink will enable Kernersville to field customer inquiries regarding service provided along with pinpointing exactly when and where those vehicles provided service for verification and accountability. The cloud-based system will provide the Town with easy access to current and historical data, and provide real-time updates through email, text/SMS messaging or the supervisory app accessible via smartphones and tablets. In the future, Kernersville, will look to expand the system to other departments within its operations.
“Kernersville is excited to partner with MotionLink. We are thrilled at being able to provide accurate information to our community to not only improve but continue providing the best services possible while ensuring our operations are running efficiently as well,” said Doran Maltba, Director of Public Services, for Kernersville.
“Visibility and transparency are key to improving the customer experience along with easy access to information about services taking place in the community,” commented Melissa Vidakovic, Director of Marketing for MotionLink. “We look forward to helping Kernersville reach their goals.”
Kernersville is a progressive full service community providing well-equipped and highly trained public safety services, solid waste collection, street maintenance and repair services, stormwater management, community development and building inspections services, all while maintaining numerous beautifully landscaped parks that provide a wide variety of recreational activities. Kernersville is centrally located in the “HEART” of the Piedmont Triad Area of North Carolina. Specifically located between the two I-40’s and surrounded by the cities of Winston-Salem, Greensboro and High Point. The Town has a commitment to growth management that creates high quality development while maintaining a “small town atmosphere.” For more information, visit www.toknc.com
MotionLink provides end-to-end technology solutions comprised of enterprise back-office software and mobile devices for the collection of real-time business intelligence to enable clients across industries such as Waste Management, Public Works, State and Local Municipalities, Utilities, Distribution and Logistics, Home Healthcare and Government to tackle the day-to-day and long-term challenges of managing the costs and quality of service related to operating mobile teams and fleets of vehicles. From vehicle tracking and monitoring to advanced routing and scheduling, work order management, mobile data collection and reporting, MotionLink delivers a cost-effective solution for improved operational efficiencies, decision making and above average return. As part of the RouteMatch Software family, MotionLink has been involved in hundreds of implementations for intelligent transportation systems all across North America and Australia. MotionLink is a privately held company headquartered in Midtown Atlanta. For more information, visit motionlink.com.